Your new company

Join Local Government as a Correspondence Officer in their branch supporting Brisbane’s parks, gardens and public spaces. You will join a team playing a vital role in keeping the city clean, green, safe and liveable, with a strong focus on responsive customer service, operational excellence and good governance.

Your new role

As a Correspondence Officer, you will:

• Provide high-quality, customer-centric administrative and correspondence support to operational teams

• Act as a key interface between operations and customer service areas

• Respond to service requests, enquiries and complaints from internal and external customers

• Prepare, track and manage quote and estimate packages

• Create work orders and maintain accurate job files and tracking systems

• Assist with planning and scheduling of operational work, including requisitioning materials and equipment

• Support invoice authorisations and customer billing, ensuring accuracy and timeliness

• Produce correspondence, reports and data entry to support business operations

• Identify opportunities to improve service efficiency and effectiveness

• Deliver general clerical and administrative support in line with divisional standards and timeframes

What you'll need to succeed

• General administrative experience with strong computer literacy

• Well-developed customer service and communication skills

• Strong organisational, time management and problem-solving abilities

• Experience responding to enquiries and supporting service delivery teams

• Ability to manage multiple tasks in a fast‑paced operational environment

• Experience using SAP and SAP Ariba is highly desirable.

• Willingness to complete a criminal history check

What you'll get in return

• Contract until 25th December 2026

• 36.25 hour working week

• $54.39 p/h + Super

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email chelsea.pearse@hays.com.au.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.