Your new company & Role

This prominent authority within the Victorian State Government is seeking a Channel Content Advisor to develop and deliver the evolution of an engagement platform – a primary communications channel – to enhance the user experience and the business’ reputation, while supporting its marketing and brand goals. Manage the channel’s core content management activities, including governance, creation, editing and publishing, along with sub-sites/partner sites and other channels as directed. Introduce content initiatives, develop in-house content processes to industry-standards, and uplift the capability of key employees to develop content according to best practice principles and support the delivery of communications through other digital channels as required including their website content strategy. The role will run for 12 months working on a 50/50 hybrid working model out of the Docklands.

What you'll need to succeed

• Extensive experience writing for digital, with proven ability to create content that is accessible, usable, provides value to customers and the business

• Extensive experience operating as an internal service provider including managing work queues, meeting service level agreements, managing expectations

• Extensive experience developing digital content strategies including for websites

• Extensive experience moving digital content from ideation to publication with successful outcomes

• Experience using content publishing systems (Drupal 9 and 10 preferred
• Experience with service request management tools (ServiceNow preferred)
• What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Daniel.stephenson@hays.com.au, or call us now on 0396049659.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.