Your new company

Your new role

Working as part of a small, dedicated team, you will play a key role in delivering a welcoming and informative visitor experience. You will support front-of-house operations while also assisting with administrative and curatorial tasks that help bring the site’s stories to life.

• Providing high-quality customer service to visitors, groups and tour operators
• Engaging confidently with the public and responding to enquiries in person, via phone and email
• Ticketing, point-of-sale transactions and general visitor centre administration
• Assisting with basic curatorial duties, including exhibition upkeep and collection support
• Supporting events, tours and special activities as required
• Ensuring the visitor centre is presented to a high standard at all times

What you'll need to succeed

• Excellent communication and interpersonal skills
• A genuine passion for customer service and visitor engagement
• Strong administrative skills and attention to detail
• An interest in history, heritage, museums or cultural tourism (desirable)
• Ability to work independently and as part of a team
• Flexibility to work casual hours, including weekends
• A valid RWVP (employment)

What you'll get in return

• Casual hourly rate of $35 per hour
• The opportunity to work at a renowned heritage attraction and key tourism destination in Tasmania’s north-east
• A varied role combining customer service, administration and curatorial support
• A friendly, supportive team environment

What you need to do now

If you’re looking for a rewarding casual role where you can combine customer service with storytelling and heritage, we’d love to hear from you. Apply now with your resume and a brief summary outlining your suitability for the role.