Business Services Manager

Step into a high-impact leadership role during an exciting period of change
Your New Company
Fleurieu Regional Waste Authority (FRWA) is a subsidiary of the Alexandrina, Victor Harbour, Yankalilla and Kangaroo Island Councils. With a strong operational footprint and community focus, FRWA delivers essential regional logistics, waste and recycling services.
Located at the Regional South Coast office, the organisation is collaborative, supportive and well‑established — with upcoming system upgrades providing exciting opportunities for improvement and innovation.

Your New Role
Reporting to the CEO and leading a team of five, you will oversee all business support functions including finance, governance, customer service, administration and HR coordination.
You will play a key role in strengthening systems, ensuring high‑quality financial reporting, and fostering a motivated and connected team culture.
Key responsibilities include:
  • Leading a high‑performing finance and admin team with clarity, empathy and accountability
  • Overseeing budgeting, forecasting, cashflow, EOM/EOY reporting and management accounting
  • Coordinating complex multi‑stakeholder financial reporting across four councils
  • Managing AP/AR, payroll and financial compliance
  • Supporting digital transformation, including rollout of new finance and payroll systems
  • Maintaining governance frameworks, policies and procedures
  • Overseeing customer service, office operations and data systems
  • Providing commercial insights to support cost optimisation and revenue opportunities
  • Developing positive internal relationships across operations, HR/WHS, risk and senior leadership

What You’ll Need to Succeed
You are an approachable and grounded leader who supports their team while upholding high standards and strong process discipline.
You will bring:
  • Leadership experience managing finance/admin teams (ideally 5+ staff)
  • Strong technical finance capability with strong budgeting and end‑to‑end reporting experience
  • High attention to detail and confidence navigating complex charts of accounts
  • Ability to prepare nuanced reports for multiple stakeholders
  • Strong systems' aptitude; previous involvement in system implementations advantageous
  • Commercial acumen with the ability to identify efficiency and cost‑saving opportunities
  • Excellent interpersonal skills and the ability to guide and motivate a close‑knit team
  • CPA/CA/IPA membership or eligibility and relevant industry experience
Desirable:
  • Experience in local government or a council‑controlled entity
  • Background in logistics or not‑for‑profit environments

What’s in It for You
  • Significant influence across finance, systems and business support
  • A stable, well‑regarded employer with supportive senior leadership
  • Opportunity to lead meaningful digital transformation projects
  • Strong organisational visibility and the chance to shape process improvements
  • Permanent role with immediate start available
Please note: The role is based in the Victor Harbour region and suits candidates able to commute daily (typically 45–50 minutes from southern metro Adelaide).

What You Need to Do Now
If you’re a people‑focused finance leader who values purpose, accountability and operational excellence, we would love to hear from you.
Apply now or contact Roisin Smith at Roisin.Smith@hays.com.au for a confidential discussion or a copy of the PD.

Confidential discussion about your career.



LHS 297508

Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
SA - Regional
Specialism
Senior Finance
Ref:
2981890

Talk to a consultant

Talk to Roisin Smith, the specialist consultant managing this position, located in Adelaide
Level 17, 11-19 Grenfell St

Telephone: 72214148

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