Your new company

Work with one of Australia’s Big 4 banks in a role central to payment operations. You’ll join a collaborative team in an environment focused on quality and shared success, supported by experienced professionals. This opportunity offers exposure to complex processes and the chance to make a real impact.

Your new role

• Manage dishonoured payments (including direct entry and cheque transactions) and late dishonour classifications
• Process high-volume transactions accurately and efficiently
• Complete reporting tasks and assist with investigations as required
• Work closely with onshore and offshore teams to maintain smooth operations
• Engage in regular team huddles and collaborative sessions

What you'll need to succeed

• Strong attention to detail and ability to follow structured processes
• Experience in a fast-paced environment
• Previous experience in assisting with process improvement and sharing ideas
• Comfortable working under pressure and meeting strict deadlines
• Confidence with numbers and analytical tasks
• Clear communication skills and a proactive attitude
• Banking experience is helpful but not essential

What you'll get in return

• Competitive hourly rate of $38.99 + super, working Mon-Fri, 9-5.
• Initial 9-month contract with potential for extension or permanent placement
• Hybrid work arrangement with 3 days work from home after the training period
• Supportive, close-knit team culture with regular huddles and social celebrations
• A pathway to build technical expertise and progress your career within a Big 4 bank

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.