Your new company
Join a forward-thinking federal government team driving strategic initiatives that support the wellbeing and quality of life for Australians. This is a unique opportunity to contribute to nationally significant programs within a collaborative and fast-paced environment.
Your new role
APS4 & APS5 | Baseline Clearance | Hybrid | ACT Location | Contract to Dec 2025 + 12-month extension
As an IT Data and Administration Officer, you will play a key role in supporting complex IT system processes. You will be responsible for data entry and remediation, incident and problem resolution, and providing ongoing BAU support. Your day-to-day job will involve triaging defects, managing access requests, maintaining SOPs, and liaising with internal and external stakeholders to ensure smooth operations.
What you'll need to succeed
To be successful in this role, you will have:
- Proven experience in ICT delivery environments, ideally within the federal government.
- Strong skills in Microsoft Office (especially Excel), Azure DevOps (ADO), and data systems.
- Experience with incident management, data remediation, and stakeholder engagement.
- Familiarity with ServiceNow and the ability to manage multiple tasks under pressure.
- Excellent communication skills and a high level of attention to detail.
- A current Baseline security clearance.
What you'll get in return
- A long-term contract with potential extension.
- A hybrid working environment with a 40-hour work week.
- The opportunity to work on high-impact projects in a supportive and professional team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact me directly on
02 6112 7693 or via email at Aanchal.Dwivedi@hays.com.au.
If this job isn't quite right for you, but you're looking for a new position, please contact me for a confidential discussion about your career.
LHS 297508