APS3 Service Support Officers

12-Month Contract | Brisbane | Federal Government

Your new company

Hays Business Support are currently seeking an APS3 Service Support Officer for a federal government agency focused on delivering high-quality mental health and wellbeing services to a specific client group. This role sits within a clinical operations team and provides essential administrative and customer service support to ensure smooth service delivery.

Your new role

Based in multiple locations, you will be the first point of contact for clients accessing services, either in person or via phone and email. You’ll provide administrative support to the regional clinical team, including appointment management, coordination of events and programs, data entry, travel bookings, invoice processing, and correspondence with internal and external stakeholders.

You’ll be part of a multidisciplinary team committed to delivering quality services to the community and will contribute to the daily operations of the centre, supporting both clients and staff.

What you'll need to succeed
To be successful in this role, you’ll have demonstrated experience in administrative support within a health or government setting. You will also be:

  • A confident communicator with strong customer service skills
  • Highly organised and able to manage competing priorities
  • Comfortable working in a fast-paced, client-focused environment
  • Proficient in administrative systems and record keeping
  • Able to work collaboratively within a multidisciplinary team

    Mandatory Requirements:

    • Australian citizenship (as per APS employment eligibility)
    • Ability to obtain or currently hold a Working with Vulnerable People registration or Working with Children check
    • Ability to obtain or currently hold a Baseline Security Clearance

      What you'll get in return
      Through Hays, this role offers you an hourly rate of $45+ super, an opportunity to progress your career with this Federal Government organisation and:

      • Weekly pay cycles
      • Nominated choice of superannuation fund
      • Online time sheet submission and approval
      • No hidden costs or payroll deductions for our services
      • Regular contact with consultants throughout the duration of your assignment
      • Experience providing administrative support

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Temporary
Industry
Government & Public Services
Location
QLD - Brisbane Southside
Specialism
Office Support
Ref:
2953275

Talk to a consultant

Talk to Kate Finnie, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: 0732433020