Your new company

Join a Federal Government team delivering high-volume, secure document processing services. You will work in a structured environment focused on accuracy, efficiency, and service standards.

Your new role

As an APS2 Production Support Officer, you will support critical back-end processing functions in a fast-paced operational environment.

Key responsibilities include:

• Scanning and processing applications and supporting documents

• Reviewing and assessing image quality against set standards

• Preparing and sorting materials for workflow processing

• Identifying and resolving basic processing exceptions

• Performing data verification and quality checks

• Managing secure handling, storage, and disposal of records

• Supporting mail handling and general administrative tasks
  
  You will rotate across tasks and respond to operational priorities. The role involves repetitive work and periods of standing and manual handling.

What you'll need to succeed

• Australian Citizenship

• Ability to obtain and maintain a Baseline Security Clearance

• Strong attention to detail and accuracy

• Ability to follow defined processes and meet deadlines

• Good IT skills and confidence working across systems

• High level of confidentiality and professionalism

• Resilience and adaptability in a high-volume environment

• Ability to work both independently and in a team

What you'll get in return

• Opportunity to gain experience within the APS

• Structured training and onboarding

• Stable, process-driven work environment

• Exposure to high-volume operational workflows

• Development of transferable administrative and processing skills

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sajana now on 0889436013 or sajana.lamichhane@hays.com.au.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.