Your new company

Join a dynamic team within the Queensland Government, where your contribution will support essential services and operations across the state. This department is committed to delivering high-quality outcomes and fostering a collaborative, customer-focused work environment.

Your new role

• Provide high-level administrative support within a Queensland Government department
• Deliver excellent customer service to the department's clients
• Compile documents and reports with accuracy and attention to detail
• Update records and information systems, including Ellipse and Microsoft Office
• Manage internal and external correspondence and phone calls, ensuring timely responses
• Work effectively in a fast-paced environment with performance KPIs
• Liaise with industry contacts, local suppliers, and stakeholders to support service delivery
• Contribute positively to team culture and perform recurring administrative tasks
• Support customer satisfaction by balancing client needs with business objectives
• Undertake general administrative duties as required

What you'll need to succeed

• Intermediate proficiency in MS Outlook, Excel (including Excel 365), Windows Explorer, and File Explorer
• At least 6 months of experience in a bulk, repetitive data entry environment with a high level of accuracy
• Strong oral and written communication skills
• Experience providing customer service
• A solid understanding of English
• Must have experience using Ellipse and supporting contract / asset management
• Ability to work in a fast-paced environment with KPIs
• Professionalism and a team-oriented mindset

What you'll get in return

• Flexible working arrangements offered once settled
• Flexible start time offered once settled
• Starting asap until 19.12.2025 with possible extension
• AO3 hourly rate $49.40 p/h + super
• Queensland Government

What you need to do now

If you're interested in this role, click "apply now" or forward an up-to-date copy of your resume. The Consultant is Alice Hearn on Alice.Hearn@hays.com.au or call 07 3259 4929. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.