Your new company

Our client operates one of Western Australia's most significant owner-operated iron ore projects in the Pilbara region, delivering iron ore to global markets through a fully integrated mine, rail, and port operation. The site is a large-scale open-pit operation with a long asset life and a strong focus on operational excellence, safety, and reliability.

This organisation is known for its modern mining practices, use of advanced technology, and well-established FIFO infrastructure, including dedicated airstrip access, on-site accommodation, and centralised operational support. With a safety-first culture and structured systems in place, the company provides a stable and professional environment for site-based personnel across all disciplines.

Your new role

As a FIFO Administrator, you will be based on an operational mine site in the Pilbara region of Western Australia, supporting a large-scale iron ore operation operating on a fly-in, fly-out roster. This role is critical to ensuring day-to-day site administration, customer and stakeholder support, and operational coordination run efficiently in a fast-paced mining environment.
You will provide administrative and customer service support to site-based teams, contractors, and off-site stakeholders while maintaining accurate records and assisting with workflow coordination across departments.

Key responsibilities include:

• Provide frontline administrative and customer service support on site.
• Managing phone, email, and in-person enquiries in a professional manner.
• Preparing and maintaining site documentation, reports, and registers.
• Data entry and upkeep of operational, labour, and contractor records.
• Assisting with logistics, travel, accommodation, and roster coordination.
• Supporting site leadership, operations, and HSE teams with administrative tasks.
• Ensuring compliance with site producers, safety standards, and company policies.
• General office duties include filing, scanning, scheduling, and document control.

What you'll need to succeed

• Previous experience in administration or customer service, ideally within mining, resources, or heavy industrial environments.

• FIFO experience is essential.

• Strong organisational and time-management skills in a high-volume setting.

• Clear communication skills and a professional approach when dealing with site personnel and contractors.

• High attention to detail and accuracy with data and reporting.

• Confidence using Microsoft Office and site-based systems.

• Ability to work independently in a remote environment while collaborating with multiple teams.

• Strong safety awareness and compliance mindset.

What you'll get in return

• FIFO opportunity with a well-established Pilbara iron ore operation.

• Competitive FIFO rates and consistent roster.

• On-site accommodation, meals, and FIFO travel are provided.

• Exposure to a large, integrated mining operation with modern systems and processes.

• Opportunity to build valuable site experience and strengthen your mining career.

What you need to do now

If you're an experienced administrator or customer service professional looking to expand your FIFO mining experience, apply now or reach out for a confidential discussion. This role offers an excellent opportunity to join a high-performing site team within Western Australia's resources sector.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

LHS 297508