Your new company

You’ll be joining a well-established service-based organisation based in Murarrie, operating within the fire protection industry. The business has a strong reputation in the market and offers a supportive, close-knit team environment of around six people. They place a strong emphasis on culture, reliability, and teamwork, and are looking for someone who will integrate well and build strong relationships across the team.

Your new role

• Managing incoming calls and emails, responding to customer enquiries
• Uploading documentation and reports to client portals
• Processing invoices, purchase orders, and receipts
• Maintaining accurate records, databases, and job files
• Supporting technicians with administrative tasks and coordination
• Assisting with scheduling and tracking service jobs
• Ensuring documentation is complete and aligned for billing
• General administration, filing, and office support

What you'll need to succeed

• Previous experience in administration or customer service (ideally within a fast-paced environment)
• Strong attention to detail and ability to follow processes accurately
• Confident communication skills with a friendly and professional approach
• Ability to manage multiple tasks and prioritise workload
• Good computer skills (Microsoft Office and general systems)
• A team-focused attitude with reliability and a strong work ethic

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dervla O'Neill now.

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