Your new company

Our client is a well-established and highly regarded accounting firm based on the Gold Coast, known for delivering strategic business advisory services tailored to small and medium-sized enterprises. With a strong focus on client success, they offer a comprehensive suite of services including tax and compliance and bookkeeping. Renowned for their professional culture and commitment to long-term client relationships, they are now seeking a motivated and detail-oriented professional to join their dynamic team.

Your new role

As the Receptionist/Administration Assistant, you’ll be the first point of contact for clients and play a key role in supporting daily office operations. Responsibilities include:
• Collecting and distributing daily mail, including ATO correspondence
• Managing phones, emails, and calendar appointments for Partners
• Greeting clients and maintaining a tidy reception area
• Coordinating client document collection and tax return follow-ups
• Processing incoming payments and monthly disbursements
• Handling creditor payments and trust account reconciliations
• Preparing cover letters and maintaining accurate records
• Providing general administrative support to the wider team

What you'll need to succeed

To succeed in this role, you’ll bring:
• Strong attention to detail and administrative skills
• Ability to multitask, prioritise, and meet deadlines
• Willingness to learn and follow established procedures
• Experience in reception/administration, ideally in an accounting firm
• Familiarity with Xero Practice Manager and ASIC Corporate Compliance
•Ability to work both independently and as part of a team

What you'll get in return

You will become part of a collaborative and supportive team, where you will be the first point of contact for clients and play a vital role in office administration. The company fosters a positive work culture, recognising contributions through their employee of the month and value of the month initiatives, alongside performance-based incentives.

What you need to do now

If you're interested in this role, click 'apply now' or send an updated resume to thasmika.rupnarain@hays.com.au. Furthermore, call Thasmika Rupnarain on (07) 5571 0515 for a confidential discussion.