Account Coordinator

As an Account Coordinator, you’ll be working on Hays' largest Federal Government Account

Your new company

At Hays, we believe in being lifelong partners - to our people as well as our customers.

With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Your new role

As an Account Coordinator, you’ll be working on our largest Federal Government Account. You will be responsible for providing administrative and operational support to the Account Manager. This will include inbox management and prompt acceptance of work orders or work order revisions, first point of contact for enquires, collating compliance documentation, resolve discrepancies and liaise with the compliance team and/or the payroll department. In this role, you will also be responsible for collecting applications for the client, reviewing and amending invoices.

What you'll need to succeed

You will have exceptional communications skills both verbal and written with the ability to manage and influence internal and external stakeholders. You will also have the capacity to prioritise conflicting tasks, meet deadlines, be highly organised and have attention to detail. Most importantly, you will be proactive and have problem solving skills with the capability to handle difficult or unexpected situations.

You will have a demonstrated track record in fostering strong relationships, well-developed commercial acumen and exemplary client service. Your drive, energy and enthusiasm will ensure your success. Your positive mindset, diligence, mature approach, together with a sense of humour will ensure you navigate even the most challenging of situations.

What you'll get in return

Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Our employee rewards and benefits offer you flexible working arrangements, a wellness program, health and leisure bonus, wellness leave and up to two weeks’ loyalty leave a year, just to name a few.

What you need to do now

If you are interested in using your experience to date to drive your career with us, please get in touch with

At Hays, we value equity, diversity and inclusion and are committed to creating a work environment where all people, regardless of background, feel a sense of belonging. By joining Hays, you’ll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply.

LHS 297508


Job Type
Staffing & Employment
ACT - Canberra
Enterprise Solutions
Closing date
21 Feb 2025

Talk to a consultant

Talk to Sandy Luhr, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0282269684

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