Retail Manager

Retail Manager
Your new company

Join a leading property and asset management organisation managing a portfolio of large-format retail and home-making centres.

With a strong focus on retailer engagement, asset performance, customer experience, and operational excellence, this business is committed to delivering clean, safe, compliant, and thriving retail destinations while fostering strong relationships with tenants, stakeholders, and the wider community.

Your new role

As Retail Manager, you will support the management of a designated portfolio of retail assets, ensuring exceptional retailer relationships, operational standards, and commercial outcomes are achieved.

Acting as the key liaison between tenants, asset management, facilities management, and other stakeholders, you will play a critical role in maximising asset performance and enhancing the customer experience.

Your responsibilities will include:

  • Building and maintaining strong relationships with retail partners and stakeholders.
  • Conducting regular retailer meetings and managing tenant communications.
  • Monitoring retailer performance, sales, traffic trends, and providing weekly reporting and insights.
  • Managing tenancy schedules, insurance registers, securities, and critical lease compliance requirements.
  • Supporting marketing initiatives, retailer promotions, website content, and social media engagement.
  • Identifying opportunities to generate additional income through storage, casual mall leasing, and vacant tenancy activation.
  • Partnering with Facilities Managers to ensure centres are maintained to the highest standards of presentation, safety, and compliance.
  • Assisting with capital works communication, maintenance projects, and stakeholder updates.
  • Ensuring retailer compliance with lease obligations and presentation standards.
  • Supporting budget preparation, financial reporting, and annual planning activities.
  • Promoting a collaborative and customer-focused culture across all stakeholder groups.
What you'll need to succeed

To be successful in this role, you will possess

  • A minimum of 2 years' experience in Retail Property Management, Centre Management, or a similar property-related role.
  • Certificate of Registration (mandatory).
  • Current Driving Licence (mandatory).
  • Tertiary qualifications in Property, Business, or a related discipline (preferred).
  • Strong understanding of retail centre operations, lease administration, and stakeholder management.
  • Knowledge of compliance requirements, risk management practices, and Australian standards.
  • Experience building effective relationships with retailers, customers, contractors, and asset stakeholders.
  • Strong analytical, reporting, and problem-solving abilities.
  • Intermediate Microsoft Office skills.
  • Excellent organisational and time management skills with the ability to manage competing priorities.
  • Exceptional written and verbal communication skills with a customer-centric approach.
What you'll get in return

  • Opportunity to work with a respected and growing property management organisation.
  • Exposure to a diverse portfolio of retail and home-market assets.
  • Collaborative and supportive team environment.
  • Professional development and career progression opportunities.
  • Competitive salary package and employee benefits.
  • The opportunity to make a tangible impact on asset performance, retailer success, and customer experience.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or Email me using this email address [email protected]
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career by calling my mobile number 07 3243 3093.


LHS 297508

Summary

Job Type
Temporary
Industry
Property & Real Estate
Location
QLD - Brisbane CBD
Specialism
Facilities Management
Pay
Competitive salary
Ref:
3003846

Talk to a consultant

Talk to Marcus Jowett, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: 0732433093

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