Your new company

This organisation is a respected leader within the manufacturing sector, known for delivering high-quality products and reliable service to a broad customer base. With continued growth, they are seeking a motivated Customer Service Representative to join their collaborative team.

Your new role

• Responding to customer enquiries via phone and email
• Processing and managing customer orders end-to-end
• Coordinating with internal departments to meet delivery expectations
• Resolving customer issues and handling complaints professionally
• Maintaining accurate records in internal systems
• Providing product information and support

What you'll need to succeed

• Previous customer service experience, ideally within manufacturing, industrial, or FMCG environments
• Strong communication and problem-solving skills
• High attention to detail and excellent organisational ability
• Ability to work in a fast-paced environment
• Experience using CRM systems and Microsoft Office

What you'll get in return

• $70-75k + super (depending on experience)
• Opportunity to work with a reputable and growing business
• Supportive and team-oriented workplace culture
• Ongoing training and development opportunities

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.