Your new company

A large, complex organisation operating in a highly regulated environment, supporting a diverse workforce across multiple business units. The organisation is known for its strong governance, structured processes and commitment to service excellence.

Your new role

• Lead and manage a payroll team, with indirect oversight of compensation and benefits activities to ensure accurate and timely payment of employee entitlements, including out‑of‑cycle payments, advances, superannuation, leave calculations, deductions and related payments.
• Provide leadership across payroll and remuneration services, ensuring effective resolution of enquiries and complex payroll issues.
• Build and maintain a high‑performing team through effective resource planning, capability development and performance management, fostering engagement and accountability.
• Ensure payroll and superannuation processes meet internal control requirements and external audit and regulatory obligations.
• Maintain compliance with all relevant legislation, industrial instruments and statutory requirements, including taxation, superannuation, payroll tax, workers compensation and reporting obligations.
• Provide operational oversight of payroll services, proactively identifying risks and issues and escalating as appropriate to support informed decision‑making.
• Review, enhance and implement payroll and remuneration compliance controls and continuous improvement initiatives.
• Ensure consistent application of agreed processes, standards and tools to support efficient, reliable and high‑quality service delivery.
• Maintain high standards of payroll data integrity to support effective reporting, insights and decision‑making.
• Ensure payroll systems and processes are fit for purpose, thoroughly tested and optimised to support ongoing improvement.
• Build strong working relationships with stakeholders, managing competing priorities and expectations to deliver service excellence.
• Drive ongoing review and analysis of payroll services to identify opportunities for improvement, informed by service metrics and performance data.
• Establish service performance standards, monitor outcomes and report against agreed KPIs, supporting a culture of accountability.
• Participate in governance and service review forums, contributing to performance monitoring, risk management and continuous improvement.

What you'll need to succeed

• Extensive experience in senior payroll roles, supported by relevant qualifications or equivalent professional expertise.
• Proven ability to lead payroll teams and deliver accurate, end‑to‑end payroll services in complex, deadline‑driven environments.
• Strong technical knowledge of awards and agreements, statutory compliance and payroll operations.
• Advanced experience with enterprise payroll and HR systems and payroll data management.
• Highly developed organisational, communication and stakeholder management skills, with a strong focus on service delivery, compliance and continuous improvement.

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kelly.axon@hays.com.au or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.