Your new company

This agricultural organisation operates across numerous sites and is committed to innovation and sustainability within its industry. Various sites are spread from Gippsland through to Western Victoria. Regular travel will be a key part of this role. You’ll join a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.

Your new role
In this exciting role, you will be:

• Providing 1st and 2nd level onsite and remote IT support across multiple sites to ~500 employees.

• Diagnose and resolve hardware, software, and network issues to minimise downtime.

• Configure and maintain systems including Windows 11, Office 365, and Active Directory.

• Support connectivity and troubleshoot printer, LAN / WAN / and Wi-Fi networks.

• Manage service tickets, prioritise tasks, and document resolutions accurately.

• Assist with onboarding processes and maintain technical documentation.

What you'll need to succeed
To be successful in your application, you will need:

• Demonstrated experience of providing 1st level IT support.

• Sound knowledge of Windows 11, Active Directory, Office 365, and network troubleshooting.

• A tertiary education in Information Technology as well as Microsoft and Azure certifications are beneficial.

• Excellent communication skills and a customer-focused approach.

• A valid driver’s licence and a reliable vehicle for travel between sites.

What you'll get in return
You’ll enjoy working in a dynamic environment where no two days are the same, with opportunities to broaden your technical skills and contribute to a forward-thinking organisation. A supportive team culture makes this an exciting career move. Do not miss out!

What you need to do now

If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to Sally.Beautyman@hays.com.au.