Administration and Customer Service Officer

Seeking an admin and customer service professional experienced in managing vulnerable or emotional clientele.
Your new company
Join a respected State Government Department that plays a vital role in supporting the South Australian community. They are currently seeking an experienced administration and customer service officer to join their CBD-based team on a full-time temporary basis. Once you have settled into the role, there may be an opportunity to apply to internal recruitment processes for a direct or ongoing role. This is a fantastic opportunity for someone wanting to contribute to a supportive and collaborative team environment.

Your new role
This role offers variety and the chance to develop your skills in a dynamic and purpose-driven environment. You will be responsible for:
  • Triaging incoming phone calls, with the opportunity to grow into client-facing communications.
  • Scanning documents, sorting and distributing incoming mail.
  • Data entry including setting up files and recording activities throughout the process.
  • Providing general support to various teams with ad hoc administrative tasks

What you'll need to succeed
To be successful in this role, you will have:
  • Strong attention to detail and organisational skills.
  • Excellent communication and interpersonal abilities.
  • Resilience in speaking to emotionally heightened or vulnerable clients.
  • Confidence using technology and managing data.
  • A willingness to learn and take initiative.
Previous experience in a government or legal setting will be highly regarded but is not essential.

What you'll get in return
An initial temporary engagement within State Government until 30th of June with potential for extension, and the opportunity to apply for a direct role via their ongoing recruitment process. You will also receive a competitive hourly rate of $41 + Super, along with the ability to utilise your skills to assist vulnerable people.
Temporary and Casual workers through Hays also enjoy a wide range of benefits including:
  • Weekly pay cycles
  • Nominated choice of Superannuation fund
  • Online timesheet submission and approval
  • No hidden fees or costs for our services
  • Regular contact with local Adelaide consultants throughout the duration of your assignment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Carlie Lang. If this job isn't quite right for you, but you are looking for a new position within State or Federal Government, please contact the Hays Government Team for a confidential discussion about your career.


LHS 297508

Summary

Job Type
Temporary
Industry
Government & Public Services
Location
SA - Adelaide
Specialism
Office Support
Ref:
2992427

Talk to a consultant

Talk to Carlie Lang, the specialist consultant managing this position, located in Adelaide
Level 17, 11-19 Grenfell St

Telephone: 0872214123

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