Your new company

The firm is a growing Australian insurance brokerage with a strong presence across Victoria and Australia, which is known for its positive culture, low staff turnover and focus on long term careers. The business takes on a range of highly regarded clients, and colleagues are supported with clear development pathways and future opportunities.

Your new role

This is an immediate priority role, supporting experienced brokers with a mixed commercial portfolio. The position offers exposure to a broad range of risks and clients, alongside experienced senior brokers, within a stable and performance driven business. This opportunity is ideal for someone who enjoys a structured support role, values teamwork, and is focused on building strong technical foundations before progressing further in their broking career.

• Supporting senior brokers across a mixed commercial book

• Preparing renewal documentation, certificates of currency and policy updates

• Managing client documentation, endorsements and general servicing tasks

• Liaising with insurers and internal teams to ensure timely outcomes

• Using broking systems to manage renewals and timeframes (or learning these quickly)

• Operating in a dedicated support capacity with clear expectations around progression timelines

What you'll need to succeed

• Tier 2 General Insurance qualification, or on the pathway to completing this

• Minimum 2 years’ experience in insurance or a broking support role

• Sound understanding of renewal processes and policy documentation

• Strong organisational skills and attention to detail

• Comfortable working in a support role

• Team oriented, professional and culturally aligned

What you'll get in return

• Competitive salary, aligned to experience

• Profit share participation for eligible non-revenue staff

• Exposure to senior brokers and complex, high-quality portfolios

• Structured environment with genuine career stability

• Hybrid working model with three days in the office per week
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on Samuel.Puddephatt@hays.com.au now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

LHS 297508