Your new company

A modern, forward-thinking insurance brokerage in Melbourne’s CBD is seeking an experienced Account Executive to manage a diverse portfolio of property clients, with a strong emphasis on strata. The business is progressive, growing, and known for its supportive culture, offering excellent employee benefits and genuine career pathways. This is a flexible, hybrid role in the CBD and represents a strong progression opportunity for an Account Executive with property and/or strata experience.

Your new role

• Managing and retaining a portfolio of property and strata clients, ensuring exceptional service delivery and client satisfaction.
• Designing and presenting customised insurance programmes that address the specific risks, compliance needs, and operational requirements of property owners, managers, and strata communities.
• Negotiating competitive terms with insurers and underwriting partners, using your market insight to secure optimal cover and pricing.
• Handling client enquiries, providing informed guidance on policy coverage, endorsements, risk mitigation and claims processes.
• Coordinating claims from start to finish, liaising with clients, insurers, assessors and loss adjusters to ensure timely and accurate outcomes.
• Identifying opportunities for portfolio growth through networking, referrals, and strengthening relationships across the property and strata sectors.
• Ensuring compliance with RG146, relevant property and strata legislation, and internal governance standards.
• Staying up to date with industry trends, legislative changes, and emerging risks within the property and strata insurance landscape.
• Working collaboratively with internal teams—claims, underwriting, and support functions—to ensure cohesive delivery and meet organisational goals.
• Maintaining Tier 1 qualifications and completing ongoing professional development.

What you'll need to succeed

To be considered, you will bring:

• At least 3 years’ insurance broking experience, with a minimum of 2 years within strata or property lines.

• The capability to manage a substantial strata renewal workload (70+ renewals per month).

• Tier 1 RG146 accreditation.

• Strong technical competence across broking platforms and systems.

• Excellent communication skills, with the ability to build strong relationships with clients, stakeholders, and internal partners.

• Full, unrestricted Australian working rights.

What you'll get in return

This role offers a strong benefits package, including:

• A salary between $90,000 and $100,000 including super (negotiable depending on experience).

• Hybrid working arrangements (2–3 days per week in the office).

• A CBD location with excellent transport links.

• A clear development pathway with genuine progression to senior and management opportunities.

• A broader suite of wellbeing benefits and team engagement initiatives.
  
  

What you need to do now

If you’re interested in this role, click ‘apply now’ to submit your CV, or contact Sam Puddephatt at Samuel.Puddephatt@hays.com.au. If this role isn’t quite right for you, but you’re exploring new opportunities, please get in touch for a confidential discussion.