An exciting opportunity to support a major telecommunications organisation currently delivering a multi‑stream transformation program focused on modernising digital experiences and strengthening data capability to support a wider business transformation.
To support this program, we are seeking an experienced IT Project Manager with deep telecommunications domain experience to lead the delivery of complex digital and data initiatives in a high‑visibility environment.
About the Role
The program is currently in discovery, centred around digital uplift, improving data quality and performance, and preparing the organisation for future AI‑aligned initiatives.
The role requires a highly structured and autonomous Project Manager who can confidently manage stakeholders, challenge vendors, drive delivery outcomes, and navigate an ambiguous transformation environment.
Key Responsibilities
Deliver digital and data-focused projects within a telco environment, managing end‑to‑end scope, timelines, cost, risk, and reporting
Manage and negotiate multiple vendor contracts, ensuring accountability and delivery performance
Work across large and complex data sets within BSS and digital customer platforms
Engage and align senior stakeholders across digital, data, enterprise, billing, CRM and BSS domains
Maintain comprehensive project documentation, governance artefacts, RAID logs, business cases, and schedules
Support discovery activities tied to AI readiness, data enhancement, and digital capability uplift
Provide accurate financial management including budgeting, forecasting, accruals, and commercial analysis
About You — Non‑Negotiable Essentials
Proven delivery experience within the telecommunications industry (mandatory)
Demonstrated success delivering digital projects within telco environments, such as BSS, billing, CRM or customer management platforms
Experience working with large data sets and digital ecosystems
Strong vendor management experience with the ability to challenge, negotiate, and drive contract performance
A highly effective communicator with the ability to influence and align diverse stakeholder groups
Comfortable operating autonomously with minimal direction, thriving in ambiguous and evolving environments
Strong organisational discipline with a focus on delivery governance, documentation, and structure
What to do Next?
If the above role aligns with your skills and experience, then please apply now, and forward an updated resume to reece.perkins@hays.com.au for a confidential discussion.
LHS 297508