Your new company

You will lead the people side of change for a major digital program, ensuring successful adoption of new systems and processes. This role involves planning and delivering end-to-end change management strategies, communications, and training initiatives to support critical technology implementations.

Your new role

• Develop and implement change management strategies for digital projects.
• Create communications plans, training programs, and integration plans aligned to project milestones.
• Maintain change schedules and documentation within an agile delivery environment.
• Collaborate with senior stakeholders, ICT specialists, and project teams to assess business and technical readiness.
• Lead the rollout of change initiatives and associated communications.
• Monitor adoption KPIs, track post-implementation performance, and identify continuous improvement opportunities.
• Support business readiness planning, including system upgrades and deployments.
• Engage with data teams on data migration activities.
• Prepare and deliver training materials and co-design workshops.
• Provide regular reporting to governance committees on change progress.
• Uplift technical change capability across the organisation.

What you'll need to succeed

• Proven experience delivering change management for digital transformation projects.
• Strong stakeholder engagement skills across executive, ICT, and project teams.
• Experience developing communications and training plans for complex programs.
• Knowledge of enterprise service management systems (ServiceNow experience highly regarded).
• Familiarity with data migration and technical change processes.
• Ability to work in an agile environment and manage multiple priorities.
• Baseline security clearance (or ability to obtain NV1).
• ServiceNow experience essential.

What you'll get in return

• Opportunity to work on critical digital programs with national impact.
• Flexible location options: Sydney, Melbourne, or Canberra.
• Competitive daily rate and potential for contract extension.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.