Your new company

Your new role

• Proactively manage a portfolio of NSW Workers Compensation insurance claims from start to finish
• Communicate via phone and email with stakeholders such as workers, employers, doctors and providers to identify the need for compensation, review coverage and provide advice
• Undertake ongoing insurance claim liability and entitlement reviews in relation to weekly payments and medical expenses
• Complete administration tasks aligned to the management of a portfolio, including processing payments, reviewing documentation received for the claim, sending relevant correspondence and recording action taken in line with insurance scheme requirements
• Stay up to date with developments in relation to workers' compensation insurance coverage and claims management approach and pass on relevant updates to stakeholders

What you'll need to succeed

• Experience managing claims in the Australian workers' compensation insurance industry or workers' compensation insurance frameworks overseas (preferred)
• Experience in a similar role that provides exposure to workers' compensation case management (minimum requirement)
• Knowledge of the NSW workers' compensation scheme, legislation and policies or ability to quickly acquire the required knowledge
• The want to be part of a team who enjoy working collaboratively and can also work independently
• A commitment to supporting injured workers with their recovery and return to work
• Excellent communication skills, both written and verbal
• The right attitude and someone who wants to have a long and successful career within Insurance

What you'll get in return

• A full-time role, working in the Newcastle CBD, Monday to Friday, standard business hours
• A role that offers work in the office and work from home once trained
• A competitive salary up to $92k depending on experience
• A fun and engaging work environment, working for a company that values their employees and long-term career progression

What you need to do now