Your New Company
Your organisation delivers a national support system for Australians living with disability, funding essential services tailored to individual needs and helping people achieve their goals. As a growing Federal Government agency focused on operational excellence, this role offers a chance to contribute to meaningful initiatives and take your career to the next level.
Your New Role
You will be responsible for:
- Providing administrative support to the Internal Review Branch, including managing inboxes, calendars, and appointments.
- Assisting participants and applicants through the internal review process with clear communication and guidance.
- Conducting research and analysis to support decision-making and improve review outcomes.
- Preparing meeting documentation, drafting written communications, and maintaining accurate records and databases.
- Triaging and processing incoming internal review requests, escalations, and related work types.
- Liaising with internal and external stakeholders to resolve moderately complex enquiries and contribute to continuous improvement.
What You Will Need to Succeed
The successful applicant will demonstrate:
- A solid understanding of disability services, including relevant policies, procedures, and participant rights.
- Experience in administrative support roles, ideally within the disability or social services sector.
- Strong analytical and decision-making skills, with the ability to interpret legislation and policy frameworks.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
- High attention to detail and strong organisational skills, capable of managing competing priorities.
- A compassionate and empathetic approach to supporting individuals with disabilities,
The Logistics
- 12-month contract with possibility of extension or permanency.
- Hybrid working arrangement.
- Hourly rate of $43.82 + super.
- Opportunities based in Geelong, Parramatta, Newcastle, and Hobart.
- Australian Citizenship is required.
What You’ll Get in Return
- An opportunity to progress your career with a large Federal Government agency.
- Work-from-home flexibility and a hot desk office environment.
- A positive and open working culture.
- Weekly pay cycle.
- Online timesheet submission and approval.
- Nominated superannuation fund.
What You Need to Do Now
If this role sounds like something you’d be interested in pursuing, click ‘Apply Now’ or forward your current CV to victoria.sutton@hays.com.au. Please include a short summary outlining your suitability for the role.
If this role doesn’t quite suit you, but you’re interested in exploring new opportunities, please contact us to arrange a confidential discussion about your career.
LHS 297508