Business Growth & Fulfillment Manager

Drive business sales growth and market activation whilst combining product delivery and customer satisfaction.

Your new company

Hays are excited to be working with Cripps in the search for an exceptional person to join them as Business Growth and Fulfillment Manager. Baking for Tasmanians since 1878, Cripps employ over 200 people and have an emphasis on working to strict food safety guidelines and producing exceptional products for their customers. With a focus on sustainability and community, Cripps are passionate advocators, having implemented innovative and creative ideas in both of these areas.

Your new role

The Growth and Fulfilment Manager is a senior leadership role within Tasmania’s fast-paced and ever-evolving fresh daily FMCG sector. Reporting to the CEO, you will be responsible for driving strategic sales growth, activating market opportunities and ensuring seamless product delivery and customer satisfaction. It requires a strong balance of commercial insight and operational execution, overseeing daily customer demand, distribution, fulfilment and in-store activation to deliver business results and elevate the customer experience.

This position is Hobart based, but regular intrastate travel is required. Your team will be made up of four Area Sales Managers reporting to you, as well as merchandising and distribution contract teams under them.
Your key responsibilities will include:

  • Growth Strategy
  • Fulfilment & Distribution
  • Retail & Channel Management
  • Performance Analysis
  • Cross-Functional Collaboration
  • Area Sales Team Management

What you'll need to succeed

We’re looking for a results-driven leader with proven experience in FMCG sales growth and fulfilment operations, ideally within e-commerce environments. The ideal candidate will bring strong analytical and problem-solving skills, a high level of digital literacy and proficiency in tools such as ERP systems, Microsoft Office and Power BI. A solid grasp of mathematics is essential, as the role involves significant forecasting and demand planning. Excellent communication, team leadership and sales negotiation skills are also critical in order to deliver on targets, along with the ability to shift seamlessly between strategic planning and day-to-day operations.

This role requires a strong work ethic and the flexibility to manage issues outside standard hours, as their operations span seven days a week. While the position is Monday to Friday, occasional out-of-hours involvement may be necessary to support their retail partners. Cripps value autonomy and trust their managers to balance their time effectively—those who thrive in dynamic environments and take ownership of outcomes will excel in this role.

What you'll get in return

This is a senior management role offering a salary package that will include a vehicle allowance (with novated lease options available), company credit card, mobile phone and laptop. All work-related travel expenses are covered and a performance-based bonus structure is in place, aligned with key KPIs. They are seeking an experienced FMCG professional who is looking for long-term career growth. The ideal candidate will be flexible, self-driven and committed to delivering results in a dynamic, seven-day operational environment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For further information regarding this role, please contact Sharon Brewer on 03 6108 5502.



LHS 297508

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
TAS - Hobart
Specialism
Manufacturing and Operations
Ref:
2964565

Talk to a consultant

Talk to Sharon Brewer, the specialist consultant managing this position, located in Hobart
Level 12 NAB House, 27 Elizabeth St

Telephone: 0361085502

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