IT Service Support Specialist

Contract Opportunity: IT Service Support Specialist
Contract Opportunity: IT Service Support Specialist

Location: Homebush (onsite parking available), relocating to Sydney CBD next month Contract Length: 3 months (until end of January) Rate: $50–$60 per hour (flexible for the right candidate) Start Date: ASAP
Our client is seeking an experienced IT Service Support Specialist to join their team on a short-term contract. This role is ideal for someone who thrives in a fast-paced support environment and is confident across both technical troubleshooting and cloud service management.

Key Responsibilities:

  • Provide advanced technical support across multiple channels: in-person, phone, email, web chat, and site visits
  • Deliver Tech Bar support with a focus on complex issue resolution
  • Manage and troubleshoot Microsoft 365 and Azure environments
  • Handle user account configuration and cloud-based application support
  • Operate within ITSM frameworks, managing incidents and requests while meeting SLA targets
What You’ll Bring:

  • 3+ years of hands-on technical support experience
  • Proven expertise in Microsoft 365 and Azure cloud services
  • Strong understanding of IT Service Management tools and processes
  • Excellent communication and customer service skills
Work Hours:

  • Contractor: 8:30am – 4:30pm
  • 4 days in the office (5 days during initial training period)
Please apply or get in touch


LHS 297508

Summary

Job Type
Temporary
Industry
Banking & Financial Services
Location
NSW - Sydney CBD
Specialism
Technology
Ref:
2962477

Talk to a consultant

Talk to Isabella Chappell, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0288601635

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