Your new company

Hays Recruitment in Townsville are pleased to partner with a not-for-profit organisation that delivers culturally responsive and holistic support services to individuals and families impacted by domestic and family violence. With a strong commitment to safety, dignity, and empowerment, they play a vital role in advocating for systemic change and working towards the long-term goal of eliminating domestic and family violence in the community.

Your new role

This role leads the delivery of advanced specialist counselling and support services for individuals impacted by domestic and family violence (DFV), with a particular focus on children, young people, and their caregivers. Operating within a trauma-informed framework, the practitioner provides evidence-based therapeutic interventions and case coordination as part of a broader program aimed at acknowledging and addressing DFV and promoting real change.
Working collaboratively within a multidisciplinary team, the practitioner contributes to the development of innovative, integrated responses in partnership with local agencies and organisations. The position requires a high level of professional expertise, leadership in practice, and a commitment to improving outcomes for families affected by DFV.

Key Responsibilities:

• Deliver specialist counselling and support services aligned with best practice standards.
• Provide case coordination and therapeutic interventions under the AARDVARC program.
• Collaborate with internal team members and external stakeholders to enhance service integration.
• Promote safety, healing, and empowerment for children and families experiencing DFV.
• Reports to the Team Leader for day-to-day operations.
• Accountable to the Chief Executive Officer and the Management Committee.
• Flexibility in working hours may be negotiated to meet operational needs.
• Expected to work across the organisation as required.

What you'll need to succeed

• Apply contemporary trauma-informed practices and counselling techniques to support children and families.
• Recognise and respond to the unique experiences of children as victim-survivors of violence and abuse.
• Support children with behavioural challenges and guide caregivers in managing trauma-related impacts.
• Make complex decisions balancing safety, best practice, and available resources.
• Communicate sensitive and complex information effectively, both verbally and in writing.
• Provide supervision, mentoring, and debriefing to team members.
• Develop and oversee high-quality documentation including reports, templates, and resources.
• Use technology confidently, including Microsoft Office and case management databases.
• Stay current with emerging evidence and trends and share insights with peers.
• Build strong relationships with stakeholders and advocate within community and business settings.
• Demonstrate cultural capability and adapt practices to meet the needs of First Nations peoples.
• Align personal values with organisational goals and foster purpose-driven work.
• Maintain composure and a positive, resourceful approach under pressure, and have strong emotional intelligence.
• QLD Driving Licence.
• Valid Working with Children Check (Blue Card).
• National Police Check (provided by the organisation).
• Degree level qualification in relevant Human Services discipline, or 5 years experience in a similar field.
• Hold a minimum of 3 years professional experience.

What you'll get in return

In return, you'll enjoy an attractive hourly rate of $69.65 plus superannuation, along with the opportunity to contribute to a passionate and purpose-driven organisation. This temporary part-time role offers flexible working hours to support your lifestyle.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Kerry.Martin@Hays.com.au, or call Kerry Martin now on 07 4417 1151.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.