IT Asset Support Officer

3-Month Contract Role | Adelaide CBD | Immediate Start

Your new company

This government department is seeking a skilled and motivated IT Asset Support Officer to join their Information Systems and Technology (IS&T) Contracts & Assets Management team on a 3-month contract, with potential for extension based on business needs.

Your new role

As an IT Asset Support Officer, you will support IT asset and software lifecycle management. This includes database administration, software provisioning and licensing, customer service, and administrative support. You’ll work closely with internal teams and external vendors to ensure accurate asset tracking and high-quality service delivery.

Key Responsibilities

Maintain and manage IT asset databases, ensuring accurate data entry and updates.
Support software provisioning and licensing, including monitoring usage and renewal processes.
Provide administrative support for procurement and finance-related activities.
Respond to technical/process enquiries and liaise with suppliers and internal stakeholders.
Prepare and distribute accurate reports on IT assets and software.
Contribute to continuous improvement initiatives within the IS&T team.

What you'll need to succeed

Skills & Experience

Essential:

Minimum 1 year of recent experience in software provisioning and licensing support.
Willingness to undergo a police check and sign confidentiality/conflict of interest declarations.

Desirable:

Experience managing ICT asset databases (e.g. Hardcat).
Strong customer service and communication skills.
High attention to detail and report writing capabilities.
Understanding of software license management (e.g. Microsoft Licensing Agreement).
Familiarity with admin/finance support for software charges.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Ravindu Tharuka on (08) 7221 4181 or ravindu.tharuka@hays.com.au for further information.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508