Part-Time Customer Service

Part-Time Customer Service

Customer Service Specialist – Contact Centre (Part-Time)
Location: Redfern
Hours: Part-time, 9am–2pm (Monday to Friday)
Contract Term: ASAP start – 30 June 2026
Rate: $38.81 per hour + super


Are you passionate about delivering exceptional customer experiences? Join one of Australia’s Big 4 Banks as a
Customer Service Specialist in our dynamic contact centre team.


What You’ll Do:


  • Be the first point of contact for customers, providing support across banking products and services
  • Handle inbound calls with professionalism, empathy, and efficiency
  • Resolve queries and issues while maintaining high service standards
  • Work collaboratively with team members to meet performance targets
  • Uphold compliance and quality assurance standards in every interaction


What We’re Looking For:


  • Previous experience in customer service, contact centre, or retail banking preferred
  • Strong communication skills and a customer-first mindset
  • Ability to work in a fast-paced, structured environment
  • Tech-savvy with the ability to navigate multiple systems
  • Reliable, punctual, and committed to delivering excellence.


Why Join Us?
  • Be part of a respected financial institution with a strong focus on customer care
  • Enjoy a supportive team culture and structured training
  • Flexible part-time hours ideal for work-life balance
  • Long-term contract with stability through to mid-2026

Ready to make a difference? Apply now to join a team where your customer service skills will shine.


LHS 297508

Summary

Job Type
Temporary
Industry
Banking & Financial Services
Location
NSW - Sydney CBD
Specialism
Contact Centres
Pay
$38.81ph plus super
Ref:
2952848

Talk to a consultant

Talk to Hannah Faithfull, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0282269832

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