Your new company

The client is a well-established not-for-profit organisation which is dedicated to supporting individuals and families experiencing or at risk of homelessness. With a strong focus on dignity, equity, and community engagement, they provide a range of integrated services including housing support, health and wellbeing programs, and life skills development. The team is driven by a mission to create safe, inclusive environments where people can regain stability and work toward long-term independence.

Your new role

As the Housing Officer, you will be responsible for managing a lodging portfolio, ensuring high-quality service delivery, compliance, and resident engagement. You’ll work closely with the Housing Services Manager and be part of a team committed to providing safe and supportive housing environments.

• Manage room vacancies, resident sign-ups, rental payments, and inspections.
• Maintain accurate records and ensure compliance with housing policies.
• Engage with residents, monitor house rule adherence, and coordinate support services.
• Liaise with caretakers, cleaners, and external agencies to support housing operations.
• Uphold organisational standards, including safety, diversity, and policy compliance.
• Perform other duties as required to support the housing team.

• Proven experience in tenancy and housing management.
• Strong communication and interpersonal skills, with the ability to engage sensitively with diverse and vulnerable populations.
• Ability to work both independently and collaboratively within a team.
• Understanding of social housing frameworks and cultural diversity principles.
• Solid organisational skills and attention to detail.
• Proficiency in Microsoft Office and Windows-based systems.
• Current Driving Licence, National Police Clearance, and Senior First Aid (or willingness to obtain).

• Meaningful, community-focused work.
• Supportive and inclusive team culture.
• Professional development opportunities.
• Competitive salary under industry award.
• Potential for contract extension.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Charlotte Little on 08 9265 9199 or at Charlotte.Little@Hays.com.au

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.