Your new company

Join a leading Financial Services company on a day-rate contract for 12 months with a view to extending. Offering flexible working, known for its great work culture and plethora of projects.

Your new role

• Lead change for a program improving complaints resolution and vulnerable customer support
• Respond to regulatory changes and uplift internal processes
• Support systems changes and help teams upskill
• Apply a structured change framework with a strong focus on outcomes
• Start up and embed change across teams and stakeholders

What you'll need to succeed

• 5+ years in Change Management, ideally in financial services or a regulated industry

• Experience in customer advocacy or complaints resolution

• Strong stakeholder engagement and coaching skills

• Agile and traditional delivery model experience

• Able to translate technical change into clear business impact

What you'll get in return

• Day rate: $900 - $1000 + super per day

• Length of contract: 12 months

• WFH: Flexible, 2–3 days per week in the office

• Location: Sydney or Brisbane-based candidates will be considered for this role

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.