• Handle inbound and outbound customer calls with confidence and empathy.
• Provide accurate information and resolve customer enquiries efficiently.
• Maintain detailed records and update customer information in internal systems.
• Collaborate with internal teams to ensure smooth service delivery.
• Uphold company values and contribute to a positive customer experience.

• Passionate about delivering outstanding customer service.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Previous customer service or call centre experience is desirable but not essential.
• Eager to learn and grow within the financial services industry.

• Competitive salary of $73,105 including super (pro rata).
• 6-month ongoing contract with the potential to transition into a permanent role.
• Convenient Parramatta location close to public transport.
• Supportive team culture with training and development opportunities.
• A great stepping stone into the financial services sector.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.