Branch Manager

Full-time permanent Branch Manager role in a reputable Tasmanian bank.

Your new company

MyState is a customer-focused financial institution committed to making banking easy and accessible. With a strong presence in the Tasmanian community and a reputation for innovation and excellence, MyState is seeking a dynamic Bank Manager to lead its branch operations and drive customer engagement across personal and business banking.


Your new role

Reporting to the Head of Branch Banking & Operations, the Bank Manager will inspire and lead a diverse team of up to 7 staff, delivering exceptional service and driving business growth. This role is pivotal in fostering a culture of inclusion, performance, and customer-centricity, while ensuring compliance and operational excellence.

Key responsibilities include:
  • Leading the branch team to deliver professional, efficient, and customer-focused service.
  • Driving business development and local area marketing initiatives to grow market share.
  • Managing team performance through coaching, development, and compliance oversight.
  • Achieving branch and individual KPIs across sales, revenue, and customer satisfaction.
  • Ensuring adherence to operational policies, FSRA compliance, and regulatory frameworks.
  • Maintaining high standards in branch security, safety, and risk management.
  • Building strong relationships with customers and the local community.
  • Championing MyState's values and fostering a culture of collaboration and innovation.

What you'll need to succeed

  • Strong knowledge of retail banking products and financial services legislation.
  • Proven experience in retail or financial sales with a customer-first mindset.
  • Demonstrated success in generating referrals, meeting targets, and leading teams.
  • Excellent communication, leadership, and coaching skills.
  • Digitally savvy with a focus on operational efficiency and innovation.
  • Advanced capability in risk management and data-driven decision-making.

What you'll get in return

  • A leadership role with real impact in a community-focused organisation.
  • Opportunity to shape branch strategy and customer experience.
  • Supportive team culture and career development pathways.
  • Competitive salary and benefits package.

What you need to do now

If you're ready to lead a high-performing team and make a difference in your community, we want to hear from you. Contact Emily directly to find out more.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
TAS - Launceston
Specialism
Banking
Ref:
2944549

Talk to a consultant

Talk to Emily Nuttall, the specialist consultant managing this position, located in Hobart
Level 12 NAB House, 27 Elizabeth St

Telephone: 61085556

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