Your new company

Work for Australia's national leader in research and innovation, dedicated to solving the country's greatest challenges through science and technology, committed to fostering a culture of excellence, inclusion and sustainability.

Your new role

As an IT Support specialist, you'll play a key role in enabling scientific research by providing both on-site and remote technical support.

• Provide hands-on support for hardware deployment, network patching, and software troubleshooting.
• Deliver remote support using modern tools to resolve incidents and fulfill requests.
• Collaborate with technical teams to apply known solutions and escalate complex issues.
• Maintain strong client relationships and contribute to a culture of service excellence.
• Mentor junior staff and contribute to team development.
• Ensure compliance with safety, diversity, and organisational values.

What you'll need to succeed

• Demonstrated a few years of experience working in a similar role as an IT Support officer
• Experience supporting Mac and Linux systems.
• Australian citizenship and eligibility for security clearance.
• Strong communication skills and a customer-first mindset.
• Proven ability to manage competing priorities and solve technical problems.
• Professional and respectful behaviour in collaborative environments.

What you'll get in return

• Be part of a team that supports national scientific innovation.
• Work in a collaborative, multidisciplinary environment.
• Opportunities for skill development and career growth.
• Make a meaningful impact by enabling research that matters.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Lovlin.Rashmi@Hays.com.au, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.