Your new company
You’ll join a large Federal Government agency that plays a vital role in delivering impactful digital solutions across a wide range of public services. This team is known for its collaborative culture, interesting workload, and commitment to innovation and user-centred design. With a hybrid work model and a Canberra-based office, you’ll enjoy flexibility and meaningful work that makes a difference.

Your new role
As a User Interface Designer, you’ll step into a dynamic role that blends creativity, research, and technical know-how. In this team, you’ll work across multiple Salesforce development projects, designing intuitive user interfaces for both internal consoles and public-facing portals. You’ll collaborate closely with architects, analysts, and stakeholders to ensure designs are not only visually engaging but also accessible, compliant, and user-friendly.
You’ll be responsible for:

• Creating wireframes and prototypes

• Conducting user research and analysis

• Championing UX best practices, especially within Salesforce Lightning and Omnistudio

• Supporting change management and user adoption through training materials and user guides

• Ensuring compliance with Federal Government digital experience and accessibility standards

What you'll need to succeed

To thrive in this role, you’ll bring:

• At least 3 years of experience in Salesforce UX design

• Certification as a Salesforce User Experience Designer (essential)

• Strong skills in user research, interface design, and accessibility compliance (WCAG 2.0)

• Experience with Salesforce Public Sector Solutions, Lightning, and Omnistudio

• NV1 security clearance (ideal), minimum Baseline Clearance

Bonus points if you also have:

• Experience with change management methodologies like ADKAR or Prosci

• Skills in developing in-app training, e-learning, or user documentation

• Salesforce Administrator certification

What you'll get in return

• A 12-month contract with potential for two 12-month extensions

• A hybrid work arrangement (typically 3 days in-office, 2 from home)

• A supportive, respectful, and collaborative team culture

• The opportunity to work on meaningful projects that impact Australians at home and abroad

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Lillee at Lillee.Keane@hays.com.au.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.