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Service Desk Engineer

Service Desk Analyst | North Sydney

Your new company

An exciting new opportunity is available for an L1 Service Desk Analyst at a Managed Service Provider. This is a permanent position, and my client is also open to IT graduates with a degree related to IT Infrastructure.

Your new role

In your new role, you will be responsible for providing Level 1 support to multiple key clients. You will work closely with the Team leader and be the first point of contact for the company’s client base.

What you'll need to succeed

  • Must have an IT degree or relevant certifications relative to IT Infrastructure/networking.
  • Experience/knowledge of providing first-level technical support to end-users.
  • Knowledge of troubleshooting hardware and software issues.
  • Previous experience providing level 1 support is preferable.

What you'll get in return

  • Opportunities for career growth and advancement
  • Supportive and inclusive work culture
  • Training and development programs
  • Collaborative and team-oriented environment
  • Recognition and rewards for outstanding performance
  • Modern and well-equipped office facilities
  • Diverse and challenging projects
  • Opportunities to work on cutting-edge technologies

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charlie.pym@hays.com.au .

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
NSW - Northern Sydney
Specialism
Cloud
Ref:
2942544

Talk to a consultant

Talk to Charlie Pym, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: +61292492278

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