HAYS are working with a global manufacturing company who are looking for their next Customer Service Specialist to join their team in Belmont, paying up to $70k + super.

Your new role

As the Customer Service Specialist, you will play a crucial role in providing world-class customer service to all internal and external customers across the APAC Region. You will maintain customer satisfaction by quick problem-solving issues and order management. Your day-to-day will include, but will not be limited too;

• Answering customer requests via phone and email

• Order entry and order release via internal ERP system

• Tracking shipments and proactively communicating with customers about fill rates

• Processing customer quotations, verifying pricing, and advising of stock levels

What you'll need to succeed

Your previous experience in a similar role and your excellent communication skills will lead you to your success, as will;

• Ability to plan your work but prioritise tasks in order of urgency

• Proficient in Microsoft Office Suite (Excel, Word, Outlook)

• Strong organisational and multitasking skills

What you'll get in return

You will work in a fast-paced and close-knit team environment and be joining a people-focused business who value their employees and their families. In return you will get;

• Opportunity to grow and learn new skills within the business

• Free parking on-site

• Great working culture

What you need to do now

If you are passionate about this role, click ‘apply now’ or for more information and a confidential discussion or to find out more about other opportunities, contact Taylah Brown at Hays on 08 9265 9128 or email taylah.brown@hays.com.au

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.