Menu

Service Desk Support Officer

Service Desk Support Officer 4 - month contract position
Contract until 31 October 2025 35 hours per week | 7-hour days Client Location – Sydney, NSW

We're looking for a reliable and tech-savvy individual to support our client's IT operations. As the first point of contact for IT support, you’ll help ensure smooth and efficient technology services across the organisation.

In this role, you will:

  • Provide day-to-day technical support and guidance to users of computer hardware, software, and peripherals
  • Log, monitor, and resolve service desk requests and incidents in line with agreed service levels.
  • Escalate unresolved technical issues in accordance with support procedures
  • Assist with the setup and maintenance of user accounts, systems, and devices
  • Support the rollout and troubleshooting of corporate applications and collaboration tools
  • Contribute to the improvement of knowledge base resources and IT documentation
  • Deliver courteous and proactive customer service to all internal stakeholders
This is a great opportunity to strengthen your support skills in a dynamic and friendly environment with one of our valued public sector clients.

Please apply or get in touch with isabella.chappell@hays.com.au

LHS 297508

Summary

Job Type
Contract
Industry
Government & Public Services
Location
NSW - Sydney CBD
Specialism
Technology
Ref:
2940097

Talk to a consultant

Talk to Isabella Chappell, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0288601635

Similar jobs to Service Desk Support Officer

  • Tech Lead (API)

    Contract - Tech Lead (API)
    NSW - Sydney CBD

  • Data Quality Manager

    Are you looking for your next Data Quality and Compliance-driven contract role?
    NSW - Sydney CBD

  • Data Analytics Manager

    Are you looking to move into Data Analytics Leadership within government?
    NSW - Sydney CBD

  • Head of IT

    Head of IT Infrastructure | Hybrid working environment
    NSW - Illawarra Region

  • Administration

    Administration Support
    NSW - South/South Western Sydney$41ph plus super