Senior NBC Analyst

Are you looking for your next 12-month NBC insights contract role?
As a Senior NBC Insights Analyst, you’ll use data insights to help the team drive a personalised and seamless service that delights customers across all channels. You’ll become part of a customer’s journey by creating unique experiences for every individual interaction. Each communication requires data-driven segmentation, eligibility and contact channel selection to ensure every customer touchpoint is highly relevant and compelling.


Your responsibilities will also include:
  • Managing campaign delivery (NBCs) in collaboration with marketing and the product squads.
  • Communicating complex analytical findings to stakeholders in a clear and concise manner.
  • Developing and maintaining effective relationships with various stakeholders.
  • Proactively engaging and collaborating with stakeholders by supplying customer insights which enables them to determine optimal contact strategies.
  • Gathering valuable insights and presenting key findings to business stakeholders through the utilisation of data visualisation tools.


We are interested in hearing from people who have:
  • Intermediate/ advanced SQL experience.
  • Campaign or NBC (next best conversation) experience is highly regarded.
  • Visualisation experience with Tableau and/or Power BI.
  • Exceptional analytical and problem-solving abilities.
  • Exhibit strong commercial acumen, and experience in proactively and creatively utilising analytics to drive decision-making.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


LHS 297508

Summary

Job Type
Temporary
Industry
Banking & Financial Services
Location
NSW - Sydney CBD
Specialism
Data & Advanced Analytics
Ref:
2936273

Talk to a consultant

Talk to Luke Moran, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 02 9249 2289