Your new company
Join our client as a Home & Contents Assessor and leverage cutting-edge virtual technology to evaluate building damage. You’ll create detailed reports, including comprehensive lists of damaged items, and ensure timely submission of all documentation. Advise on the best repair methods, balancing efficiency, quality, and cost. Validate costs by meticulously reviewing builders’ Scopes of Work, ensuring they meet project requirements and timelines.
Be part of a team located in Newcastle & Port Macquarie that values precision and excellence in every assessment.
Your new role
- Conduct on-site or virtual visits to clients’ properties to evaluate building damage across various insured events.
- Create detailed reports, including comprehensive lists of damaged items.
- Ensure timely submission of all documentation and reports.
- Advise on the best repair methods, balancing efficiency, quality, and cost.
- Validate costs by meticulously reviewing builders’ Scopes of Work.
- Ensure Scopes of Work meet project requirements and timelines.
- Spend dedicated time travelling to personally meet with customers, gain insight into their needs, and deliver exceptional service.
What you'll need to succeed
- Proven experience in Home Insurance and/or overseeing quality building work, enhancing customer satisfaction.
- Skilled at creating precise Scopes of Work, understanding resources, timelines, and repair methods.
- Efficiently manage and prioritise multiple tasks and projects with high organisation and quality.
- Insurance experience preferred; familiarity with insurance processes or industry beneficial.
- Experience with virtual assessing technologies preferred; adaptable to new technologies and processes.
- Strong analytical skills for complex situations and problem-solving.
- Full driving licence.
What you'll get in return
- Permanent, full-time working Monday to Friday standard hours
- Location – varied as listed above
- Flexible working environment, WFH & office
- Salary will be dependent upon experience.
- A vibrant and social environment with annual celebrations, family fun days, and regular events across all sites
- An exclusive app for benefits and discounts
- Reward and recognition programs for high performers
We have a number of different roles within Home and Contents Claims Assessment - located in Sydney, Brisbane, Newcastle, and the Northern Rivers.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Hannah.osullivan@Hays.com.au
LHS 297508