Your new company

Your new role

• Receive and manage calls via the company’s 1300 number.
• Prepare & completed pre-qualification contractor management forms
• Schedule technicians
• Monitor and Maintain National service mailbox and action/route incoming emails
• Raise, Schedule & Maintain service work orders in CRM for successful service bookings
• Liaise with the customer ensuring timely completion of work
• Re-organise service jobs, liaising with affected parties, as may be required due to parts unavailability, or changed customer requirements
• Provide service quotations to customer requests using the Service Calculator or transaction information
• Process sub-contractor purchase orders
• Process invoice credit request

What you'll need to succeed

• Strong attention to detail
• Prior scheduling experience
• Excellent verbal communication skills
• SAP / CRM experience
• Strong experience in service coordination
• Excellent interpersonal skills and the ability to work with all levels of the organization
• Ability to work autonomously and as part of a team
• Well organized and able to work to deadlines

What you'll get in return

The chance to work with an innovative and growing company located in the South Eastern suburbs, opportunity on offer to start today. Work with an established national team in a great team environment with full support and a great permanent role on offer.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.