Your new company

Your new role

• You’ll be part of the Property Operations Centre, responding to service requests and queries.
• Manage requests from start to finish, ensuring client satisfaction.
• Work closely with property managers and service providers to coordinate maintenance and operations.
• Be proactive in managing tasks to avoid any service level agreement (SLA) breaches.
• Keep customers informed throughout the work order lifecycle.
• Handle emergency maintenance communications with precision.
• Assess, approve, and validate financial aspects of work orders.
• Contribute to portfolio-specific projects and support property managers.

What you'll need to succeed

• Facility Co-ordination experience in a corporate setting is highly desirable but not essential

• Exceptional Customer Service: Deliver innovative and sound property solutions with exceptional customer service.
• Property Knowledge: Understand property terminology and basic types of tenure.
• Communication Skills: Exhibit exceptional verbal and written communication skills.
• Time Management: Strong organisational and time management skills.
• MS Office Proficiency: Essential skills in Outlook, Word, PowerPoint, and Excel.
• Facilities Management Knowledge: Familiarity with Facilities Management principles and methods is preferred.
• Bonus Skills: Experience with DMAIC & Lean Six Sigma is considered favourably.

What you'll get in return

• Working for a Global leader in real estate services specialising in commercial property and investment management

• Working in a fast paced team environment where you can be yourself and contribute to a fantastic team culture

• Career progression opportunities are endless- if you have the AMBITION to develop within the field, our leading client will invest their time in training and upskilling you to develop into a leader in the field

What you need to do now