Treatment Sales Coordinator
Locations: Kotara or Tuggerah
Salary: $65,000 - $75,000 base plus Super and Commission (pending experience)
Contract: Fulltime, permanent in office

Your new company

HAYS has partnered with a leading dental care provider renowned for its dedication to patient satisfaction and high-quality service. With a team of seasoned professionals, they offer a broad spectrum of dental treatments designed to cater to individual needs. Their cutting-edge facilities and innovative approach ensure a comfortable and effective dental experience.

Your new role

The Treatment Coordinator is a customer service and sales role and an integral part of this organisation. HAYS is seeking sales-driven candidates to join this organisation. Your day-to-day activities will include:

• Patient Consultations: Conduct consultations to understand patient needs for dental implants, cosmetic dentistry, and solutions. Manage follow-up processes for potential patients.
• Treatment Planning: Collaborate with the dental team to create personalised treatment plans.
• Educating Patients: Explain treatment options, benefits, and financial considerations to patients.
• Sales and Support: Communicate the value of services, promote treatment acceptance, coordinate financial arrangements, and follow up unconverted consults.
• Customer Experience: Provide excellent customer service and address patient concerns or questions.
• Patient Finance Management: Assist patients with finance options and accessing superannuation for dental treatment.
• Patient Enquiries: Respond to and assist patients with enquiries during their treatment.
• Marketing: Support marketing initiatives and organisational development activities.
• Outbound Sales: Qualify and close warm leads from marketing and media campaigns.
  
  

What you'll need to succeed

• Proven previous sales, customer service and administration experience, or similar is essential.
• Strong communication skills, able to discuss treatment plans and costs with a range of stakeholders.
• Tech-savvy, able to hit the ground running using new programs and software.
  
  

What you'll get in return

• Training provided.
• Positive and supportive team environment.
• Excellent pay rate plus commission.
• Receive ongoing support from your consultant at Hays.
  
  

What you need to do now

If you're interested in this role, click 'apply now' or contact us at os.newcastle@hays.com.au / 02 4032 8667. Please include a brief statement outlining your suitability for this position in your application and highlight the location that you are applying for. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.