Your new company

A growing Managed Service Provider in Melbourne’s North-West requires a Level 2 Service Desk Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.

Your new role

In this exciting new role, you will be:

• Providing 2^nd level remote and onsite support for clients.
• Maintaining relationships with clients.
• Performing technical support of servers, network and hardware.
• Assisting with migrations between on-premise and cloud.
• Delivering a high level of customer service and communication.

What you'll need to succeed

To be successful in your application, you will need:

• Demonstrated experience of providing level 2 IT support both onsite and remote.
• Strong knowledge of Windows Server, Microsoft Exchange, Office 365, Hardware and Network troubleshooting.
• Highly developed troubleshooting and problem-solving skills.
• Prior experience working for a Managed Service Provider.
• Prior experience working within healthcare is advantageous.
• A current driver’s license and vehicle.

What you'll get in return

Working in an organisation where they develop and grow careers, you will be offered an excellent salary package. Working within a rapidly growing company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!

What you need to do now

If you're interested in this role or know of someone that may be, please click ‘Apply Now’ or forward an up-to-date copy of your CV to daniel.bertino@hays.com.au.