We recruit for all facets of a contact centre, from customer service and telesales to processing and team leaders. We operate from a national network across Australia dealing in permanent positions, contract roles and temporary assignments for a range of organisations, big and small.
We understand that contact centres are fast-paced working environments, which are constantly advancing with modern technology. We also know unique skills are required to deliver superior customer service.
Our unrivalled candidate database gives us instant access to local talent at all levels of seniority, from call centre agent staff to operations managers. By taking the time to really understand the qualities you need in your next call centre employee, we identify the right individuals to add real value to your organisation.
Our consultants would be delighted to discuss how we could help you find staff.
Our Hays Quarterly Report is a guide to current hotspots of recruitment activity and trends. It is updated each quarter to reflect changing market conditions.
The annual Hays Salary Guide remains the definitive snapshot of salaries and employment market trends across Australia and New Zealand.